Privacy Policy

Last updated: April 13, 2026

This Privacy Policy describes how Grovio ("we," "us," or "our") collects, uses, and protects your information when you use the Grovio mobile application (the "App"). By using the App, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Account Information. When you create an account, we collect:

• Your name (as provided during sign-in)
• Your email address
• A unique account identifier generated by Grovio
• If you sign in with Apple: the Apple ID token and optional full name
• If you sign in with Google: the Google OAuth ID token and associated email/name
• If you sign in with email: your chosen password (stored hashed, never in plain text)

Usage Information. As you use the App, we collect:

• Lessons you start, complete, and revisit
• Quiz answers and performance on adaptive review questions
• Commitments you set and their completion status
• Daily activity timestamps (for streak and progress tracking)
• Your declared learning preferences (role, challenges, time budget)

Subscription Information. When you subscribe to Grovio Premium, subscription state is managed by RevenueCat, Inc. We receive from RevenueCat: subscription status, entitlement level, renewal date, and anonymized purchase tokens. We do not receive or store your payment card information.

Technical Information. We may collect technical information about your device and app usage, including crash reports and error logs, to diagnose issues and improve the App. This may be collected through third-party error monitoring services (see Section 4).

2. How We Use Your Information

We use your information to:

• Provide and maintain the App's functionality
• Personalize your learning experience
• Track your progress across sessions
• Process your subscription and manage access to premium content
• Send you service-related communications (password resets, important account updates)
• Diagnose technical issues and improve app stability
• Comply with legal obligations

3. Legal Basis for Processing

We process your personal information based on:

• Contract: Processing necessary to provide the App's services
• Consent: Where you have explicitly agreed to specific processing
• Legitimate Interests: Improving the App, preventing fraud, ensuring security
• Legal Obligation: Complying with applicable laws

4. Third-Party Services

Grovio uses the following third-party service providers, each with their own privacy practices:

• Apple Inc. — Sign in with Apple authentication. See Apple's Privacy Policy.
• Google LLC — Sign in with Google authentication. See Google's Privacy Policy.
• RevenueCat, Inc. — Subscription management. See RevenueCat's Privacy Policy.
• Error monitoring provider — We may use a crash and error monitoring service (such as Sentry) to diagnose technical issues. This service may receive anonymized error reports including device type, operating system version, and non-personal diagnostic data. No personally identifying information is transmitted through error reports.

5. Data Storage and Security

Your information is stored on secure servers and transmitted using industry-standard encryption (HTTPS/TLS). Passwords are hashed using industry-standard algorithms before storage. We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to data portability (receive your data in a structured format)
• The right to restrict or object to processing
• The right to withdraw consent at any time
• The right to lodge a complaint with a data protection authority

To exercise these rights, contact us at info@groviolearn.com.

7. International Users

Grovio is operated from Saudi Arabia. If you access the App from outside Saudi Arabia, your information may be transferred to, stored, and processed in Saudi Arabia or other countries where our service providers operate.

Users in the European Economic Area (EEA): We comply with the General Data Protection Regulation (GDPR). Your data is processed under the legal bases described in Section 3.

Users in California: We comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). You have the right to know what personal information we collect, to request deletion, and to opt out of the sale of personal information (Grovio does not sell personal information).

Users in Saudi Arabia: We comply with the Saudi Arabia Personal Data Protection Law (PDPL).

8. Children's Privacy

Grovio is not directed at children under the age of 13 (or the minimum age in your jurisdiction where different). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the App or via email. The "Last updated" date at the top of this policy reflects the most recent changes.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

• Email: info@groviolearn.com
• Website: groviolearn.com